FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.  You also have the option to pay by personal check or money order by choosing that option at check-out.

Can I paint your designs to sell the finished pieces at craft fairs or online?

The one who purchases an instruction packet or book may hand paint the designs contained therein in limited numbers for fun or profit.  Wholesale production is prohibited without the written permission of the Artist.  Reproduction of any part of the pattern or instructions by any mechanical and/or electronic means is prohibited.  Chapter groups and individuals may use my designs for charitable programs (i.e. Memory Boxes) in limited numbers without written permission.  Please give credit to the original artist and include the copyright symbol and date somewhere on the finished piece: “From an original design by Laure Paillex ©20xx”.

Do you sell wholesale or give quantity discounts to teachers?

Yes. Discounts may be given to groups, shops and teachers when ordering in mutiples of three or more of any one title.  Please use the form on our Contact page to inquire about your specific needs.  You may also telephone the studio at 508-759-4623 and leave a voicemail message.